My item is faulty but I don’t want to refund

A unique benefit Edisons provides is product servicing. Unlike other online retailers, we have a committed team of expert technicians on location that attend to any technical issues that may arise with your items. If we feel your item is in need of repair, we offer free return postage for the first 60 days following purchase. And in cases where the unit is to be returned following repair, it will be shipped at no cost to you. For more information see Warranty: https://www.edisons.com.au/warranty