What payment methods does Edisons accept?
Edisons accepts Mastercard, Visa, Paypal, Afterpay, Zippay, and Latitude Pay.
Why won’t my coupon code work?
The coupon code could be invalid or expired. If you believe this may be a mistake, you can reach out to us at
Can I split my payment?
Split payments are not available at this time.
Do your prices include GST?
Yes, our prices include GST.
Did my order go through?
To confirm your order was successful, you can: • Check the ‘My Orders’ page in ‘My Account' to view your purchase history • Check your bank statement to see if the funds have been deducted • Check your email for a confirmation email • For further assistance, please contact us at to confirm before purchasing again.
My payment is not going through
If your payment was declined during checkout: • Check your card number was correctly entered • Check your card has sufficient funds • Contact your bank to ensure there are no holds/blocks placed on the card • If this does not resolve the issue, please contact us at If your payment has been declined by a Buy Now, Pay Later option please contact them directly.
I have issues checking out
If you have having issues with checking out, this could be a web browser related issue. You can try to fix this by: Clearing your cache Purchasing from an incognito browser window Disable browser extensions Ensuring you are using the most up-to-date version of your browser. If there are still issues, please contact us at
Can I pay for a presale order when it arrives?
Once the presale on the product is over, you will be able to purchase the product as usual.
My preorder hasn’t arrived yet.
Pre-orders dates are estimated and can change once the product becomes available.
When will you have more stock?
Our items are popular and can sometimes sell out before we get more stock. Please keep checking our product page to see when the product is back in stock.
What is Zippay?
Zippay lets you shop now and pay later. Learn more:
What is afterpay?
Afterpay lets you buy products now and pay later. Learn more:
Can I buy now and pay later?
Yes, we offer buy now and pay later payment methods through Afterpay, Zippay and LatitudePay.
What is latitude pay?
Zippay lets you shop now and pay later. Learn more:
Is it safe to purchase on your website with my credit card?
Once you've finalised a payment, we have no need to store your debit or credit card details on our servers - so we don't. We also use secure credit card validation formulae for added security and your order information is also passed through some of the best online data encryption technology available, so you can rest assured your data is safe. For more information on safety: