Delivery

We are unable to change the shipping/delivery address once orders have been made. Buyers have the full responsibility to provide us with the correct delivery address on the checkout page before payment. Any changes to address after checkout will not be considered as valid. A re-delivery fee will be charged to buyers for items that are returned due to incorrect delivery address.

Buyers will be able to trace the delivery online with a unique tracking number.

Sometimes items are shipped individually. Please check your shipment email to see what was due to be delivered. If you have further enquiries, contact us at: support@edisons.com.au

Your item will be sent via courier or Australia Post depending on its size and weight. Refer to the individual product page to check the delivery method.

Depending on where you live in Australia, you can expect to receive your item within 5-10 business days, and you'll conveniently be able to track the delivery online.

We are proud to say that for orders where payment has been cleared, 98% of them are dispatched within one business day!

We offer Free Shipping* on over 70% of our products. Free Shipping is limited to most metropolitan area's based on the delivery postcode. Shipping Costs may apply to delivery areas outside of our Free Shipping postcode zones. All products which indicate Free Shipping* are free to Pick-up from our Seven Hills warehouse.

Sometimes items are shipped individually. Please check your shipment email to see what was due to be delivered. If you have further enquiries, contact us at support@edisons.com.au

Edisons offers free shipping on the vast majority of items and delivers to every state in Australia. Your item will be sent via Australia Post or another courier service depending on its size and weight. Products can also be picked up from our warehouse that is located in Seven Hills, NSW, see Sydney Pick-up(https://www.edisons.com.au/sydney-pick-up).

This depends on the courier. For full details please see here: https://www.Edisons.com.au/customer-service#delivery

The general expectation set with customers is that packages require signature upon delivery. In some casescomma during actual deliverycomma our courier may find there is a safe a place to leave the package and they leave it without a signature or instances where customers provide “authority to leave” the parcel.

Items can be dispatched from multiple warehouses and using different couriers depending on size. We book the fastest courier possible depending on the product.

We can deliver to a PO box for items smaller than 25kg and shorter than one metre.

We do not offer this service at this time.

This is dependent on the couriers, as some may deliver on weekends. We are unable to schedule a time/day for delivery at this time.

During deliverycomma our courier may find there is a safe a place to leave the package and they leave it without a signature or instances where customers provide “authority to leave” the parcel.

You can calculate postage for your item on the product pagecomma or at the checkout.

We currently only ship within Australia.